What our Customers say...
Water Damage Testimonials
Chuck and his crew did a fantastic job of removing the 4 inches of drain backup that flooded our basement. He was very personable and knowledgeable about the process that would occur in our basement. He informed us at every step of the clean up. He also helped with the insurance process. I would recommend him to anyone with this type of issue. I would also use him again if needed.
I can't recommend SERVPRO of Ebensburg enough. We have used their services a few times over the years, and always have had a great experience. Most recently, our refrigerator leaked, causing damage to our newly refinished hardwood floor. The floor buckled due to the water leak and within a few short days, SERVPRO was able to bring the floor back to the way it was. Ben, Mike, and the rest of the crew were very professional, knowledgeable, and timely.
SERVPRO was five stars!! Above and beyond excellent.
Water cleanup in basement. Every team member we met was courteous and easy to talk to. They were very kind and comfortable around our children as well. Gave fairly detailed estimate with room dimensions, etc. before beginning work and discussed all options for restoration of the space and how that would affect price. No pressure to oversell. They wore shoe covers in the house. Overall easy to work with and very professional.
Michael came out today! Nice guy. Handled himself very professionally. Seem to be very knowledgeable and confident. He did find a little spot that needed professional help. One thing I noticed is he was very respectful of the guy with him. It was obvious to me that Michael was in charge but I appreciated the fact that he was very professional and treated the other guy really well.
This process could have potentially been stressful for us and Chuck Rager and the SERVPRO Team took over the situation with ease and positivity. Thank you for everything.
Chuck Rager was the one who showed up to help at this horrible time for us. He and his team did a wonderful job taking care of the water damage and our worries. I would recommend him for sure.
SERVPRO managed to clean and restore my belongings in a way that far exceeded my expectations. They were there at any point in the process to help explain what I needed to do, making a stressful situation more manageable. Thank you for your services.
Phenomenal crew, great experience considering the flood situation. A very down to earth professional crew here in Indiana County.
It's hard to improve on perfection.
The team did an excellent job, wonderful customer/people skills they were very knowledgeable and thorough. I was a wreck, a basket case, terrified. Randy calmed, assured me and helped me through the process! Randy is a true professional, caring, compassionate man who helped tremendously during this very scary, difficult time for my family.
Very satisfied with the work and professionalism.
They did a good job and they were very careful moving my furniture.
Recently, I had the pleasure of using SERVPRO's services. Ben and Jeff went above and beyond their normal duties, to make sure my family's needs were fulfilled. As a business owner myself, customer service is important to me. Their professionalism existed from the first contact to the completion of the job. I was always updated and a part of the decision making process. I highly recommend the SERVPRO team!!!! Thanks again, for the great experience.
Very professional, helpful and courteous. Did an outstanding job!!
Ben and Chuck were very professional friendly and knowledgeable. They were very thorough in finding wet areas that may not have been discovered.
I would like to thank Jeff, Ben, and Chuck for all their efforts to settle this claim and putting everything back in place, plus. It was a difficult claim to handle because of the timing (many other claims at the same time), (the time of the year-winter) and trying to keep the insurance office running while the damage was being repaired. I would certainly recommend SERVPRO as a great company.
Your staff made a very sad experience easy to deal with - I appreciate everyone.
The people were friendly and so helpful. Can't imagine how I would have gotten through this ordeal without them.
You guys are great, and we make sure we tell people! What a "forever" process. Thanks so much
Just a brief note to thank you for the prompt, efficiant way you handled my water problem! the restoration end was done by Randy and John and was truly professional; excellent work. Also appreciated was their friendly, helpful group of people involved